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Smart Calling: Eliminate the Fear, Failure, and Rejection from Cold Calling, 2nd Edition by Art Sobczak

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ABOUT THE AUTHOR

Since he was 14 years old, in his first sales job on the phone selling tickets to the police fund-raising circus, Art Sobczak has been a student, practitioner, and, since 1983, a teacher of professional sales and prospecting using the phone.

All through high school and college he held a variety of jobs that allowed him to sit in the comfort of an office, making money for others and himself simply by talking on the phone. He knew he was onto something. That trend continued after college in corporate sales positions with the original AT&T and with a division of American Express.

Since forming his company, Business By Phone Inc., Art has helped hundreds of thousands of salespeople—and those who might not have considered themselves being in sales—to generate untold millions of dollars and extraordinary success by saying and doing the right things by phone using conversational, commonsense, nonsalesy processes and techniques.

He provides this assistance through many forms, including customized onsite training workshops, keynotes, and sales kickoffs for companies and associations (more than 1,500 delivered) and his public Telesales College two-day training seminars. In addition, he has authored more than 100 audio, video, and printed and electronic learning resources; for more than 29 years he has written and published the monthly Telephone Prospecting and Selling Report training newsletter, and for more than 13 years his free weekly sales tips e-zine.

In 2012 Art was ...

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