4.1 Introduction4.2 Standards, Cost of Quality, and Business Models4.3 Main Standards for Quality Management4.4 ISO/IEC/IEEE 12207 Standard4.5 ISO/IEC/IEEE 15289 Standard for the Description of Information Elements4.6 IEEE 730 Standard for SQA Processes4.7 Other Quality Models, Standards, References, and Processes4.8 Specific Standards for an Application Domain4.9 Standards and the SQAP4.10 Success Factors4.11 Further Reading4.12 Exercises