Splunk 7.x Quick Start Guide

IT service intelligence

Splunk IT Service Intelligence (ITSI) is a monitoring and analytics app that provides actionable insight into the performance and behavior of your IT services. ITSI utilizes machine learning to dynamically baseline the normal behavior of selected key performance indicators (KPIs) from the data you have ingested into Splunk, detect and alert you when operational metrics fall outside of a normal threshold, and leverage a predictive analytics feature to predict service outages so that corrective action can be taken before your end users are affected. The key components of ITSI are as follows:

• Entities: These correspond to IT assets that can be tracked with a metric, such as a service, device, app, or process.
• KPIs: These ...