Successful Project Management: Applying Best Practices and Real-World Techniques with Microsoft® Project

Chapter 12. Managing Project Changes

IN THIS CHAPTER, YOU WILL:

• Understand the change management process

• Identify different change management documents

• Learn how to manage change requests

“Change is one thing. Progress is another.”

—BERTRAND RUSSELL

You’re standing on a ski slope and your friend asks you to hold her ski poles while she unzips her jacket. No problem. You take the poles in your right hand. Then, she asks you to hold her gloves so she can scratch her nose. The gloves go in your left hand. It sure is warm, so you hold out your arms to hold her hat, backpack, and jacket. She cheerily says, “OK, I’m ready to go,” and skis off as you stand there eyeing your load. There’s no way you can ski down the hill. Change requests in projects often have ...