May 2024
Intermediate to advanced
384 pages
9h 24m
English
Content preview from Supply Chain Network Design
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04 Intelligent Supply Chain Network Design Models (Multi-dimensional Models)
What is Intelligent Supply Chain Network Design?
At the end of 2015, many “returns” of large-screen televisions of a large e-commerce site’s customers were marked “D/D,” standing for “defective” and/or “damaged.” This required a deep dive into consumer sentiment analysis using natural language processing technology, which helped the customer experience systems team identify several root causes. One such analysis showed that every time a large-screen television set traveled more than 500 miles, the probability of damage increased exponentially. One of the decisions to reduce such long-distance travel was to redesign the network throughout North America. How to do this? ...
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