Chapter 12. Communicating Online

Communicating Online

The Internet provides many ways to communicate and connect with other people, including e-mail, instant messaging, VoIP phone calls, and social networking sites.

  • Understanding E-mail

  • Discover E-mail Addresses

  • Features of an E-mail Program

  • Create and Send Messages

  • Receive and Forward Messages

  • Work with Attachments

  • E-mail Etiquette

  • Communicate with Instant Messaging

  • Make Online Phone Calls with VoIP

  • Participate in Blogs and Social Sites

Understanding E-mail

E-mail has revolutionized the way that people communicate because it delivers messages and files almost instantly to others around the world.

Anybody who can access the Internet ...

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