The objective of the Research phase is to determine which vendor is best suited to address your business need. There are many research methods that can be used to become more educated about vendors and their technology.
This chapter provides an overview of nine potential research methods that can be used in your technology acquisition process.
The vendor sales team is also discussed in this chapter. During the technology acquisition process, you will be working with several vendor representatives. Gaining a better understanding of their role in the process will help you manage the vendor-customer relationship effectively.