Chapter 8
Client Portals and Collaboration
When the first edition of this book was published 10 years ago, “collaboration” as a word likely inspired images of two or more people meeting together in a conference room, capturing discussions and ideas on notepads or whiteboards. Today, you can collaborate with clients, employees, and other professionals in a remarkably different fashion, facilitated in large part by technology.
Your ability to collaborate in new ways is driven by near-ubiquitous access to high-speed Internet connections. New personal and professional collaboration tools are continually introduced that take advantage of the always-on connectivity we enjoy today. These tools, when used purposefully, ...
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