
93
11
Manufacturing Principle 10:
Communication
Manufacturing Principle 10: A comprehensive, purposeful commu-
nications plan will be in place and executed in every plant on a rolling
12-month basis. Better informed associates take more interest in and make
better decisions for the business.
This principle is based on the premise that management, however well
intentioned, will do a less than adequate job of communicating with
the right content and the right frequency unless there is standard work
in place. The intent here is not to legislate the natural opportunities
to communicate in everyday work life. (That said, most of those con-
versations co ...