October 2011
Beginner
266 pages
6h 59m
English
Content preview from The 12 Principles of Manufacturing Excellence
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148 • e 12 Principles of Manufacturing Excellence
that the manufacturing manager gets to know scheduling personnel well
enough to develop a real condence in how schedules are managed.
Similarly, the manufacturing manager will learn the basics of the qual-
ity management systems and his critical role in setting the proper expecta-
tions with regard to International Organization for Standardization (ISO)
9000 or other quality system standards. ISO standards require compre-
hensive documentation of exactly what members of the plant team do
under various circumstances. For example, what is the process when an
operator knows he has just produced a part that is not per specication?
What form is used? Who completes it? What is the process for disposition ...
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