Manufacturing Principle 10 • 103
e Moose Jaw work force was the best example of the culture repre-
sented by Operator-Led Process Control (OLPC) that I have ever seen
(see Chapter 13 for more on OLPC). I walked into the plant late in the
aernoon to spend some time with the plant manager and his team since
I would have to leave to catch a ight shortly aer lunch the next day.
is plant had about 55–60 workers at the time, and the only person
who worked in the plant that was not an hourly associate was the plant
manager, Ray Funke. Even he had started out as an hourly employee
when the plant had opened about 20 years before. Ray wasn’t in his oce
when I arrived, so I took a walk out into the shop to nd him and let
him know I was there. ...