REQUESTS, OFFERS, AND PROMISES
Make small commitments and keep them.Be a light, not a judge. Be a model, not a critic.Be a part of the solution, not the problem.
—STEPHEN COVEY,author of The 7 Habits of Highly Effective People
In the world of linguistics, there are five basic linguistic moves or speech acts. The storytelling conversation explores the first two of the five: facts and opinions. The other three are parts of commitment conversations: requests, offers, and promises.
Much like the dance of advocacy and inquiry, commitment conversations are a dance but with distinct steps:
1. When we want to coordinate action with others, we initiate ...
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