The Business Coaching Toolkit

The Business Coaching Toolkit

by Stephen G. Fairley, William Zipp
Released November 2007
Publisher(s): Wiley
ISBN: 9780470146927

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Book description

Discover the 10 best Coaching practices for solving problems and implementing change with clients--right away

Coaching works, there's no doubt about that. But the coaching industry is going through tremendous change that all professional coaches need to address.

Equipping coaching professionals to stay on the cutting-edge of their craft, The Business Coaching Toolkit: Top 10 Strategies for Solving the Toughest Dilemmas Facing Organizations expertly provides a collection of application-based, proven tools that present creative solutions to common situations encountered in today's workplace.

This hands-on guide creatively empowers professionals to:
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Achieve greater performance by identifying and maximizing strengths and managing weaknesses
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Lead their team or client through setting specific, measurable, and reasonable goals
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Discover the deeper meaning of vision and tie goals into the client's core values
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Guide clients through a comprehensive analysis of their current situation--the good, the bad, and the ugly


Whether it's increasing a client's time management skills, giving feedback to an employee, or building a leadership team, The Business Coaching Toolkit presents a valuable supply of straightforward exercises designed to bring a new dimension to every coaching professional's work with clients.

Table of contents

  1. Praise
  2. Title Page
  3. Copyright Page
  4. About the Authors
  5. Acknowledgements
  6. Introduction
    1. TOP FIVE TRENDS IN PROFESSIONAL COACHING
    2. WHAT IS THE BUSINESS COACHING TOOLKIT?
    3. SUMMARY
  7. CHAPTER ONE - Developing a Leadership Vision
    1. A BUSINESS CASE FOR VALUES-BASED VISION
    2. THREE REASONS VALUES-BASED VISION IS CRITICAL TO ORGANIZATIONAL SUCCESS
    3. BUSINESS COACHING EXERCISE: VALUES AND VISION
    4. TOP 10 WAYS TO USE THIS TOOL
  8. CHAPTER TWO - The One-Percent Solution
    1. A BUSINESS CASE FOR TIME MASTERY
    2. FOUR FACTS ABOUT TIME
    3. BUSINESS COACHING EXERCISE: THE ONE-PERCENT SOLUTION
    4. TOP 10 WAYS TO USE THIS TOOL
  9. CHAPTER THREE - Getting Things Done through Others
    1. A BUSINESS CASE FOR GETTING THINGS DONE THROUGH OTHERS
    2. PAR: A NEW APPROACH TO DELEGATION
    3. MORE ON GETTING THINGS DONE THROUGH OTHERS
    4. TOP 10 WAYS TO USE THIS TOOL
  10. CHAPTER FOUR - Making Goals SMART
    1. A BUSINESS CASE FOR BETTER GOALS
    2. BETTER GOALS ARE SMART GOALS
    3. BUSINESS COACHING EXERCISE: THE SMART GOAL WORKSHEET
    4. HOW MANY SMART GOALS SHOULD A PERSON WORK ON AT ONE TIME?
    5. TOP 10 WAYS TO USE THIS TOOL
  11. CHAPTER FIVE - The Power of Positive Praise
    1. A BUSINESS CASE FOR POSITIVE PRAISE
    2. THREE KEYS TO POSITIVE PRAISE
    3. TWO DON’TS IN DELIVERING POSITIVE PRAISE
    4. BUSINESS COACHING EXERCISE: THE AFFIRMATION MATRIX AND WEEKLY REGISTER
    5. POSITIVE PRAISE DOES NOT WORK WHEN . . .
    6. TOP 10 WAYS TO USE THIS TOOL
  12. CHAPTER SIX - Making Feedback Effective
    1. A BUSINESS CASE FOR MAKING FEEDBACK EFFECTIVE
    2. BUSINESS COACHING TOOL: MAKING FEEDBACK EFFECTIVE
    3. EFFECTIVE FEEDBACK STAGE ONE: SETUP
    4. EFFECTIVE FEEDBACK STAGE TWO: DELIVERY
    5. EFFECTIVE FEEDBACK STAGE THREE: ASSESS IMPACT
    6. TOP 10 WAYS TO USE THIS TOOL
  13. CHAPTER SEVEN - A New Twist on SWOT
    1. A BUSINESS CASE FOR SWOT
    2. QUESTIONS FOR DEEPER SWOT ANALYSIS
    3. TOP 10 WAYS TO USE THIS TOOL
  14. CHAPTER EIGHT - The Life Leadership Dashboard
    1. A BUSINESS CASE FOR LIFE AND LEADERSHIP
    2. BUSINESS COACHING TOOL: THE LIFE LEADERSHIP DASHBOARD
    3. FIVE LIFE TASKS
    4. FIVE QUESTIONS FOR EACH TASK
    5. TOP 10 WAYS TO USE THIS TOOL
  15. CHAPTER NINE - The Sixth Suitcase
    1. A BUSINESS CASE FOR THE SIXTH SUITCASE
    2. FOUR BUSINESS COACHING EXERCISES: UNLOCKING YOUR SIXTH SUITCASE
    3. TOP 10 WAYS TO USE THIS TOOL
  16. CHAPTER TEN - What Color Is Your Team?
    1. A BUSINESS CASE FOR TEAM
    2. WHAT IS A TEAM?
    3. THE LIFE CYCLE OF A TEAM
    4. BUSINESS COACHING EXERCISE: WHAT COLOR IS YOUR TEAM?
    5. TOP 10 WAYS TO USE THIS TOOL
  17. CHAPTER ELEVEN - Using the 10 Tools
    1. ASKING QUESTIONS
    2. ACTIVE LISTENING
    3. ACTION PLANNING
    4. PROVIDING ACCOUNTABILITY
    5. GIVING AFFIRMATION
    6. ADVISING (WITH CAUTION)
    7. THE COACHING FLOW CYCLE
  18. APPENDIX - The 10 Tools
  19. Bibliography
  20. Index

Product information

  • Title: The Business Coaching Toolkit
  • Author(s): Stephen G. Fairley, William Zipp
  • Release date: November 2007
  • Publisher(s): Wiley
  • ISBN: 9780470146927