CHAPTER ELEVEN
Using the 10 Tools
When you buy a computer there are two kinds of software bundled with it, system software and application software. Recently released Windows Vista is system software, as is Apple’s OS X and Linux. These programs, known as the operating system (or OS for short), provide the platform for all other programs to run on your computer. Application software is different. Application software allows you to do specific tasks, like creating documents, designing spreadsheets, surfing the Internet, or listening to music. These applications are what make your computer so incredibly useful, but they depend on the operating system to run effectively.
The purpose of this book is not to provide you with an operating system for coaching. There are great coaching schools for internal and external coaches, managers, and executives alike to learn the fundamentals of coaching. The purpose of this book is to provide the business coach and coaching leader powerful application tools. Each of the applications presented here allows you to take your core coaching skills and use them to get certain jobs done: building teams, casting vision, mastering priorities, receiving feedback. Use this Toolkit like you use your computer. With the operating system firmly in place, ask, “What am I trying to accomplish?” and select the application that will work best for the end in mind.
A few weeks ago, however, I took my computer into the shop. My programs were running slowly and it wasn’t ...
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