Notes
Chapter 1
1. “Our History,” McDonald’s, accessed September 25, 2020, https://www.mcdonalds.com/us/en-us/about-us/our-history.html.
2. “Our Path Forward,” New York Times, https://nytco-assets.nytimes.com/m/Our-Path-Forward.pdf.
Chapter 2
1. Josh Condon, “Watch Uber CEO Travis Kalanick Be a Massive Dick to His Uber Driver,” The Drive, February 28, 2017, https://news.yahoo.com/watch-uber-ceo-travis-kalanick-001456675.html.
Chapter 6
1. Dennis Schaal, “Marriott CEO Sorenson Details Crisis Contingency Plans in Emotional Address,” Yahoo, March 19, 2020, https://finance.yahoo.com/news/marriott-ceo-sorenson-details-crisis-161524903.html.
2. Richard Wray, “Deepwater Horizon Oil Spill: BP Gaffes in Full,” The Guardian, July 27, 2010, https://www.theguardian.com/business/2010/jul/27/deepwater-horizon-oil-spill-bp-gaffes ...
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