Additional Resources
- Many of the common problems faced by IT organizations are discussed in the first half of the book The Phoenix Project: A Novel about IT, DevOps, and Helping Your Business Win by Gene Kim, Kevin Behr, and George Spafford.
- This video shows a speech Paul O’Neill gave on his tenure as CEO of Alcoa, including the investigation he took part in after a teenage worker was killed at one of Alcoa’s plants: https://www.youtube.com/watch?v=tC2ucDs_XJY .
- For more on value stream mapping, see Value Stream Mapping: How to Visualize Work and Align Leadership for Organizational Transformation by Karen Martin and Mike Osterling.
- For more on ORMs, visit Stack Overflow: http://stackoverflow.com/questions/1279613/what-is-an-orm-and-where-can-i-learn-more-about-it ...
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