The Effective Change Manager's Handbook

10

Facilitation

Dan Skelsey

Introduction

Facilitation is the act of planning and managing a group meeting so that it achieves its objectives in a timely and effective manner. During the meeting, the facilitator focuses on the agenda and group dynamics, allowing the participants to focus on the subject matter of the meeting. Good facilitation enables groups to succeed. A well-facilitated meeting is one where the participants take ownership of the results, and leave with a sense of achievement and a belief that their time has been well spent. There is a need to structure the meetings to ensure that differing views are considered and decisions reached. Recently, technology has opened up more options and, perhaps, also created more problems.

Group ...