PART II
Engaging andEnabling theWhole Organization
ONCE YOU HAVE ESTABLISHED A CLIMATE for change, you can begin to think about how you will engage and enable the organization. This is the focus of the next three steps: communicate for buy-in, enable action, and create short-term wins.
A common misconception in organizational transformation is that training will be enough to ready employees for their job changes. While training does help prepare individuals for the technical aspects of their jobs, it often does not encompass everything needed to sustain long-term success. When individuals begin training without any understanding of the changes and their specific impacts, they spend much of their time coming to grips with how their job is changing ...
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