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The Heart of Change Field Guide
book

The Heart of Change Field Guide

by Dan S. Cohen, John P. Kotter
November 2005
Intermediate to advanced
256 pages
5h 58m
English
Harvard Business Review Press
Content preview from The Heart of Change Field Guide

PART III

Implementingand Sustainingthe Change

AS I HAVE WORKED WITH CLIENTS ON transformation initiatives throughout the years, I have heard variations of the following speech during postimplementation project celebrations:

“Team, I am so proud of all of the work you have done. For months we have been saying there is light at the end of the tunnel, and now we have finally made it to the other side. Now we can all sit back, take a deep breath, and relax!”

Following moments like this, project team members go back to their regular jobs and leaders undertake new projects. Six months later, when the organization is back to square one, leadership and project team members look around dazed and confused, saying things like: “But the implementation ...

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Publisher Resources

ISBN: 9781422148044