January 2025
Intermediate to advanced
256 pages
5h 50m
English
Content preview from The Inclusion Equation
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Chapter 5The Impact of AI on DEI and Well-being
As AI becomes ever more integrated into our work lives, it brings both benefits and risks when it comes to progress in DEI and well-being. In this chapter, we will explore how AI can serve as a powerful catalyst for creating a thriving workplace, while also addressing the potential risks.
The Double-edge Sword: AI’s Potential and Risks to Advancing DEI
There is tremendous potential for AI to advance an organization’s progress on DEI, including bias reduction, accessibility enhancement, and career development personalization.
Reduce or Identify Bias and Data-informed Hiring
I still remember the shock I felt when I first read “Are Emily and Greg More Employable Than Lakisha and Jamal? A Field Experiment on Labor Market Discrimination” by Bertrand and Mullainathan1 in graduate school. It was published in the top economic journal American Economic Review. The researchers randomly assigned Black- or White-sounding names to resumes in the experiment and found that White names receive 50% more callbacks for interviews. This racial gap was uniform across occupation, industry, and even employer size.
More recent research has shown that candidates of color are choosing to Whiten their resumes to boost their chances at getting selected for an interview. Does it work? It appears so. In one study, the researchers created resumes for Black and Asian applicants and sent them out for 1,600 entry-level jobs posted on job search websites ...
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I'm always learning. So when I got on to O'Reilly, I was like a kid in a candy store. There are playlists. There are answers. There's on-demand training. It's worth its weight in gold, in terms of what it allows me to do.