The Language of Leadership

2Make It So: Key Targets and Tactics

True leadership stems from individuality that is honestly and sometimes imperfectly expressed.

—Sheryl Sandberg

Now it’s time to move from thinking to doing. This section will cover specific communication tactics that enable leaders to engage and inspire their teams. Try them on, and know you will never wear them out.

Communicating Hope

In a cage match of communication themes that generate internal inspiration, hope roundly defeats other important themes like empathy, honesty, transparency, perseverance, and unity, and it’s not hard to understand why. Hope is the articulation of your team’s professional desires, goals, and expectations.

Imagine yourself as the captain of a ship in uncharted waters and your ...