Chapter 1. The Making of an Agile Leader
Adapting a digital mindset is a must to stay competitive and embracing agility (the ability to rapidly respond to change) is no longer a choice for companies that want to survive and thrive. They must develop a digital mindset, become acutely focused on creating and delivering customer value, and address the crisis in leadership and its inability to effectively engage a new type of workforce.
A recent study done by Altimeter, a global digital research company, found that many companies exhibit low digital literacy. They remain complacent and still aren’t investing in digital strategies, initiatives, and operating models; restraining their ability to be innovative and responsive,1 despite the fact that customers have embraced Internet of Things (IoT) products for more than 10 years now. The Altimeter survey also found that digital transformation lacks leadership and purpose, and that only 40% of companies operated with an executive-mandated steering committee responsible for digital transformation.2 Embracing new ways of working and accepting the fact that nothing is constant but change itself must become the new normal. Acutely focusing leaders on the task of building and leading organizations that identify, create, and deliver products and services that are considered valuable for both the customer and company alike.
Many companies are still intensely focused on cutting costs, instead of identifying their company’s mission, vision, and ...