The New Science of Retailing

Notes

Introduction

1

Unless otherwise indicated, all quotations from retailers are from discussions, interviews, or talks given at a class or conference with the authors.

2

Source: S&P’s Industrial Annual Database accessed through Wharton Research Data Services (WRDS).

3

See Marshall L. Fisher, Ananth Raman, and Anna Sheen McClelland, “Rocket Science Retailing Is Almost Here: Are You Ready?” Harvard Business Review, July–August 2000, 115–124, for a more extensive description of this study.

Chapter One

1

For a discussion of David Berman’s business model and investment approach, see Ananth Raman, Vishal Gaur, and Saravanan Kesavan, “David Berman,” Case 605-081 (Boston: Harvard Business School, 2005).

2

Nardelli had worked at General Electric (GE) ...