CHAPTER 4

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Developing Privacy Policies

If at first the idea is not absurd then there is no hope for it.

—Albert Einstein

Don’t skip this chapter because the information presented seems obvious or is something you might feel you want to pass off to your legal team. The search for solid engineering requirements starts with solid policy. By policy, we mean the rules that govern, not the Privacy Policy we associate with the web site that is never read.

This is not a chapter about traditional policy creation. The Privacy Policy is the “silk road” (in the classic sense of the ancient Asian Silk Road, not the contemporary online black market web site). ...

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