CHAPTER 10

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Privacy Engineering and Quality Assurance

If you don’t have time to do it right, you must have time to do it over.

–Unknown

This chapter will look at best practices for managing privacy issues within the process of quality assurance (QA) for developing and deploying products, systems, processes, and applications that involve personal information. Quality assurance is done continuously throughout the development process.

Privacy impact assessments (PIAs) will be presented as a tool for both identifying where privacy controls and measures are needed and for confirming they are in place. The benefit of a PIA for the many stakeholders ...

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