Skip to Content
The Responsive City: Engaging Communities Through Data-Smart Governance
book

The Responsive City: Engaging Communities Through Data-Smart Governance

by Stephen Goldsmith, Susan Crawford
September 2014
Intermediate to advanced
208 pages
5h 46m
English
Jossey-Bass
Content preview from The Responsive City: Engaging Communities Through Data-Smart Governance

Chapter OneThe Return of Retail Governance

As he describes his more than thirty years of tech experience, Bill Oates's Boston-accented words come fast and frequently. He has a shock of white hair that makes him look much like a younger Tip O'Neill, but Bill Oates is all boyish enthusiasm. He began his career as a telecommunications specialist for Sheraton Hotels—he was the “phone guy”—while he went to law school at night. He took to the work, becoming the hospitality industry's expert on telecommunications while rising through the information technology (IT) ranks at ITT Sheraton. After Sheraton merged with Starwood and Westin in 1998, Oates served as Starwood Hotel & Resort Worldwide's chief information officer for years. In the world of ...

Become an O’Reilly member and get unlimited access to this title plus top books and audiobooks from O’Reilly and nearly 200 top publishers, thousands of courses curated by job role, 150+ live events each month,
and much more.

Read now

Unlock full access

More than 5,000 organizations count on O’Reilly

AirBnbBlueOriginElectronic ArtsHomeDepotNasdaqRakutenTata Consultancy Services

QuotationMarkO’Reilly covers everything we've got, with content to help us build a world-class technology community, upgrade the capabilities and competencies of our teams, and improve overall team performance as well as their engagement.
Julian F.
Head of Cybersecurity
QuotationMarkI wanted to learn C and C++, but it didn't click for me until I picked up an O'Reilly book. When I went on the O’Reilly platform, I was astonished to find all the books there, plus live events and sandboxes so you could play around with the technology.
Addison B.
Field Engineer
QuotationMarkI’ve been on the O’Reilly platform for more than eight years. I use a couple of learning platforms, but I'm on O'Reilly more than anybody else. When you're there, you start learning. I'm never disappointed.
Amir M.
Data Platform Tech Lead
QuotationMarkI'm always learning. So when I got on to O'Reilly, I was like a kid in a candy store. There are playlists. There are answers. There's on-demand training. It's worth its weight in gold, in terms of what it allows me to do.
Mark W.
Embedded Software Engineer

You might also like

A Five-Step Guide to Improving Your Employer Brand

A Five-Step Guide to Improving Your Employer Brand

Kimberly A. Whitler, Richard Mosley
What Successful Project Managers Do

What Successful Project Managers Do

W. Scott Cameron, Jeffrey S. Russell, Edward J. Hoffman, Alexander Laufer

Publisher Resources

ISBN: 9781118910931