The Six Sigma Way Team Fieldbook: An Implementation Guide for Process Improvement Teams

Contents

Preface

Part One. What a Six Sigma Project Team Needs to Know Before It Gets Started

1. The Six Sigma System

What Is Six Sigma?

System Alignment: Tracking the Xs and Ys

Six Ingredients of Six Sigma

Moving Forward

Eyes on the Prize: Using Six Sigma Teams as a Learning Tool

2. Three Ways to Six Sigma

1. Process Improvement: Finding Targeted Solutions

2. Process Design/Redesign

3. Process Management for Six Sigma Leadership

Using All Three Strategies

Choosing a Six Sigma Approach

3. Organizing for Six Sigma

Role 1: The Leadership Group or Council

Role 2: Project Sponsors and Champions

Role 3: The Implementation Leader

Role 4: The Six Sigma Coach (Master Black Belt)

Role 5: The Team or Project Leader (Black Belt)

Role 6: Team Members

Role ...