December 2018
Beginner
318 pages
10h 9m
English
book
The Social Psychology of Change Management
by Steven ten Have, John Rijsman, Wouter ten Have, Joris Westhof
Content preview from The Social Psychology of Change Management
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4 Understanding, Organizational Behaviour and ChangeUnderstanding
A First Short Story of Understanding and Change
Understanding is about understanding as the social need for shared meaning and prediction. A social representation is the ensemble of thoughts and feelings being expressed in verbal and overt behaviour of actors that constitutes an object for a social group. Social representations frame objects or issues in socially recognizable ways, in socially shared schemas. People are motivated to explain and understand the causes of events and behaviours. As a form of sense-making they assign causes to behaviour of themselves and others. Judgments are grounded in and based on people’s attitudes; in order to understand or to make sense, people ...
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