INDEX
Action items: in meeting agenda, 67
in minutes, 76
Age bias, 17
Agenda, for meetings, 67–68, 70
Agile process, 107
Alcohol, 157
Assignments, making specific, 107–108, 124, 183
Attendee list, for meeting, 75
Auditory learning style, 49–50, 53
Bad news, avoiding, 9
Balancing act, 2, 6, 163–164, 167–169, 185, 186
Batman, 34
Behavioral interviewing, 79–80
Bias, subtle, 10–18
Blame, avoiding, 122
Body language, 145
Boss: disagreements with, 173–174
managing your, 170–173
Burnout, 106–107
Celebrations, 112–117, 152–153, 183–184
Challenges: as motivator, 36–37
overdoing, 106
Chocolate, 153–154
Clothing: cultural differences in, 140–141
as subtle bias, 17
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