The Traits of Today's CFO

INTRODUCTION

You are the conscience of your organisation. Unleash your power.

If you want to be secure in your position as the leader who serves as your organisation’s conscience, you must be able to document your worth to your organisation’s leaders. At the same time, you are the head of a customer service team whose purpose is to provide superior service to your customers. This is a difficult and challenging position to be in.

This book explores the 10 critical skills that will help you add value to your organisation and boost your career so you quickly move to the next level of accomplishment.

After reading this book, you should be able to

• be the leader that your organisation needs you to be.

• use coaching to make your organisation stronger and better.

• become an advocate and coach for your team.

• develop into a powerful agent for positive change.

• take the 6Vi key steps that make you invaluable.

• design a tailored action plan for your specific needs.

Exercise: Are You Replacing Yourself?

Instructions

To complete this self-assessment, place a checkmark next to the questions that you answer with a definite “Yes.” Compare the total number of boxes you checked with the answer key at the end.

_________ Are you excited and enthusiastic about going to work each day?

_________ Do you use a wide variety of your skills and talents each day?

_________ Have you made several big mistakes within the last year?

_________ Have you changed what you do as a result of these mistakes?

_________ ...