Acceptance, 49
Active disagreement, 33
Active stage of conflict
description of, 61
strategies of, 63–64, 131
Aftermath stage of conflict
description of, 61
strategies of, 64, 132
Agreement phase, 29, 35, 119
Cognitive level of conflict, 59
COIN. See Committed, Open, Invested, and Nondefensive
Collaborating as process
agreement phase, 29, 35, 119
disagreement phase, 29, 32–35, 118
discovery phase, 28–31, 117
discussion phase, 28, 31–32, 118
overview of, 27–28
Collaboration
capabilities, 1–2
communication process, 7
competencies, xi, 8–15, 93–112
conflict stages and strategies, xii–xiii
definitions of, 1–7
Collaboration failures, xii
Collaboration mindfulness
acquiring, 17–20
COIN, xi–xii, 18–19
lack of, xi
mental preparedness guidelines, ...
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