October 2015
Intermediate to advanced
274 pages
5h 35m
English
In the recent past, Citrix released a tool called Citrix Scout; it collects diagnostic information for the XenDesktop product suite. It has been made user-friendly and now has just a start and stop button to capture a diagnostic log.
You can download Citrix Scout from http://support.citrix.com/article/CTX130147.
For XenApp/XenDesktop 7.5 and above, you need not download this tool. Scout is preinstalled on all the controller servers.
You can upload the Scout log to the Citrix Auto Support site (TAAS) to get a quick analysis by the TAAS engines.
There are certain prerequisites that should be met before you start configuring Citrix Scout; they are as follows:
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