Introduction

“The moment a user sees your UI, it communicates where they have arrived, what they can do, and how they should do it. The user receives this message from every aspect of your design: graphical and textual, silent and audible, static and moving, intentional and accidental. Figure out what you want that message to be, then do everything you can to ensure the message your UI sends is as close as possible to the one you intended.”

—JAN MIKSOVSKY

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FIGURE 0.1 Does it really depend (so often)? OK/Cancel ©2005 Tom Chi and Kevin Cheng. Used by permission.

For me, the least satisfying answer to any user interface design question is an unqualified ...

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