Table of Contents
Critical acclaim for Understanding Your Users
The Morgan Kaufmann Series in Interactive Technologies
PART 1: WHAT YOU NEED TO KNOW BEFORE CHOOSING AN ACTIVITY
Chapter 1: INTRODUCTION TO USER REQUIREMENTS
Getting Stakeholder Buy-in for Your Activity
Chapter 2: BEFORE YOU CHOOSE AN ACTIVITY: LEARNING ABOUT YOUR PRODUCT AND USERS
Competitive Intelligence: Mining Design Concepts from Business School Libraries
Personas: A Case Study by Microsoft Corporation
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