Section IV

Procurement and Development

Introduction

All truths are easy to understand once they are discovered; the point is to discover them.

— Galileo Galilei

This section maps usability and user experience processes to government systems development processes, from initiation through to evaluation. The section comprises six chapters:

These chapters discuss ...

Get Usability in Government Systems now with O’Reilly online learning.

O’Reilly members experience live online training, plus books, videos, and digital content from 200+ publishers.