Value-Driven Business Process Management: The Value-Switch for Lasting Competitive Advantage

CHAPTER 6Building an Organization for Value-Driven BPM

This chapter discusses the organization you’ll need to put in place to support value-driven BPM, while Chapter 7 describes technological tools for value-driven BPM, and Chapter 8 discusses the management of process models, reference models, and your process repository.

Nothing happens unless it is someone’s responsibility to make it happen. Nothing happens repeatedly unless it is embedded in the organization. If value-driven BPM is going to be more than a onetime project, the parts of the organization in the capability model mentioned in Chapter 1 will have to absorb BPM so that it becomes part of the way things get done. In addition, there should exist somewhere in the company a central ...