Voice Application Development with VoiceXML

Chapter 4. The VoiceXML User Interface

IN THIS CHAPTER

• Introduction to User Interfaces

• Overview of VUI

• Design Differences for VUIs Compared to GUIs

• VUI User Characteristics

• Other Important VUI Design Considerations

• Summary

Check the agenda of conferences or training programs on emerging Internet technologies these days, and you'll see workshops, training, and discussion panels about user interfaces. Check Internet job boards, and you'll find interest in skills such as user and task analysis, user-centered design, and usability testing. Why is there so much interest in user interfaces these days? And why are so many people recognizing the importance of the user interface to emerging Internet-accessing technologies such as VoiceXML? ...