CHAPTER 12Conclusion:How to Change a Very Big System


imageThe key is to change a few critical things that will cause many other changes to ripple out and eventually to cascade.

I recommend the classic approach to changing large systems, which is to identify a very few critical actions that, if taken, can lead to a plethora of cascading changes. One change leads to three other changes, which make nine other things happen, and so on. A disadvantage of this approach is that there is no way to know in advance all that will happen. An advantage is that ...

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