Chapter 20
Getting Strange Messages
IN THIS CHAPTER
Deciphering messages about your Microsoft account.
Interpreting messages about choosing what happens next
Untangling messages about permissions
Error messages in real life are easy to understand. A blinking digital clock means you need to set the time. A parked car’s beep means you’ve left the key in the ignition. A spouse’s stern glance means you’ve forgotten something important.
But Windows error messages may have been written by a Senate subcommittee, if only the messages weren’t so brief. The error messages rarely describe what you did to cause the event or, even worse, how to fix the problem.
When you see a message on your screen that you don’t understand, your first step should be to ask Copilot about the message. Click the Copilot icon on the taskbar. If you’ve been carrying on conversations in the past, click New Topic next to the Copilot title near the top-left corner. Then type your question and include the words from the confusing message. For example, “What should I do when I see a message telling me to enter my network credentials?” Or “What should I do about a message for a file or folder for which I don’t currently ...
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