Work Disrupted

Foreword

A journey like the future of work requires more than a roadmap; it requires a trusted guide. A guide who doesn't jump to answers that don't really exist, but rather frames the questions that must be asked. A guide who has the sensibility—the combination of wisdom, humor, and curiosity—to give you confidence that although the mountain is steep, the ascent will be completely worth it. A guide whose love of exploration reminds us at every turn what is possible. For me, and for so many of our clients in the world of Human Capital, that guide is Jeff Schwartz.

As the leader of Deloitte's Global Human Capital practice, the largest human capital consultancy in the world, I'm proud to have Jeff help spearhead our future of work efforts. And as a new mother, I'm comforted to have Jeff help me ask the right questions to prepare my son for the future—a future that elicits hope, fear, and excitement all wrapped into one. I met Jeff about 15 years ago, when we first worked together, launching a forum on the evolving Chief Human Resources Officer agenda. The discussions that emerged were dynamic investigations of the developing role of HR leaders as future-of-work strategists, risk advisors, cultural stewards, and business partners. My first impression of Jeff was that he fully leaned into “what's next.” This has continued to be true, whether he was establishing one of the first international management consultancies in Moscow or building a technology adoption practice for global ...