
118 Chapter Six End Users and GIS
made available to end users on the Web. Like us, Garson and Biggs (1992)
and Egenhofer (1995) have observed the need for surrogate users for GIS
software.
What exactly did the grad students do for the faculty members? The first
task, after spending a nontrivial amount of time learning how to use the
software, was to locate, reformat, and import data files. Once the data sets
were installed, they used the GIS to create information displays on maps.
They also attempted, unsuccessfully, to use the GIS's built-in scripting lan-
guage to create an application that the ...