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Salesforce CRM - The Definitive Admin Handbook - Fourth Edition
book

Salesforce CRM - The Definitive Admin Handbook - Fourth Edition

by Paul Goodey
December 2016
Intermediate to advanced
644 pages
11h 51m
English
Packt Publishing

Overview

Transform your Salesforce CRM expertise with "Salesforce CRM - The Definitive Admin Handbook." This book serves as a comprehensive guide for both new administrators and seasoned professionals seeking to enhance their understanding and capabilities with Salesforce CRM. You'll learn everything from system configuration and data management to advanced process automation and mobile administration.

What this Book will help me do

  • Understand essential Salesforce CRM administrative tools, from user setup to organization security.
  • Customize Salesforce CRM objects, create fields and page layouts, and tailor workflows.
  • Implement efficient data management and master data analytics capabilities.
  • Acquire skills to administer Salesforce mobile apps and optimize mobile user experience.
  • Prepare effectively for the Salesforce Certified Administrator Exam with guided examples.

Author(s)

None Goodey is an experienced Salesforce professional specializing in system administration and implementation. With years of hands-on expertise, they bring a practical approach to teaching the nuances of Salesforce CRM. Committed to making the platform accessible for learners at all levels, None excels in explaining complex topics in an approachable manner.

Who is it for?

This book is written for Salesforce administrators aiming to enhance their platform mastery, whether they are beginners or advanced practitioners. If you're looking to deepen your skills, gain practical insights, or prepare for the Certified Administrator Exam, this book is an excellent resource. It caters to professionals managing system configurations and user interfaces who want practical guides and actionable results.

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Publisher Resources

ISBN: 9781786468963