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Salesforce Essentials for Administrators
book

Salesforce Essentials for Administrators

by Mohit Shrivatsava
October 2014
Intermediate to advanced
158 pages
3h 18m
English
Packt Publishing

Overview

Salesforce Essentials for Administrators is your comprehensive guide to mastering the key functionalities and challenges of Salesforce CRM. Whether you're an experienced tech professional entering the Salesforce ecosystem, or preparing for Salesforce Administrator certifications, this book offers you practical insights for tackling real-business scenarios efficiently.

What this Book will help me do

  • Master user management, licensing, and effective security profiling
  • Develop business workflows, validation rules, and approval processes for smooth operations
  • Utilize Salesforce analytics to create insightful reports and dashboards
  • Understand Sales and Service Cloud features critical to operational success
  • Practice using tools like Data Loader to import and manage Salesforce data effectively

Author(s)

Mohit Shrivatsava is an experienced Salesforce professional who combines his rich technical background with hands-on knowledge to create real-world solutions and training guides. He has dedicated his career to helping administrators leverage Salesforce to maximize organizational productivity. With a thoughtful and approachable writing style, Mohit aims to empower learners to excel with confidence.

Who is it for?

This book is ideal for new Salesforce professionals or experienced admins looking to deepen their knowledge of the platform. If you're preparing for the Salesforce Administrator Certification, this book is tailored for you. Entry-level readers will gain a solid foundation, while intermediate administrators will refine their skill set. All readers interested in maximizing Salesforce's capabilities will find this content highly beneficial.

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Publisher Resources

ISBN: 9781784398071