Overview
This book introduces you to the practical skills and knowledge needed to become a Microsoft Dynamics 365 Marketing Functional Consultant. Through clear explanations, hands-on exercises, and practical advice, you will learn how to configure and leverage the Dynamics 365 Marketing system to its fullest potential.
What this Book will help me do
- Understand how to set up and configure Dynamics 365 Marketing for enterprise use.
- Learn to create and manage marketing forms, pages, and associated web components.
- Gain expertise in email marketing strategies using Dynamics and analyze their performance.
- Develop skills in managing and executing outbound and real-time customer journeys.
- Master the use of the Customer Voice feature for impactful customer feedback collection.
Author(s)
Malin Martnes, an experienced marketing consultant, specializes in deploying and managing enterprise software solutions such as Microsoft Dynamics 365. With years of consulting and implementation experience, Malin provides practical insights and guidance to readers, making complex systems approachable and user-friendly.
Who is it for?
This book is ideal for marketing professionals, consultants, and system administrators who are keen on learning how to effectively implement and utilize Dynamics 365 Marketing. Whether you are new to the platform or looking to refine your expertise, this resource caters to those seeking practical skills and knowledge to enhance their professional capabilities.
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