February 2019
Beginner
572 pages
10h 6m
English
Overview
Explore the power of Microsoft Dynamics 365 Customer Engagement with this comprehensive guide to advanced development and customization. You will learn to create apps, customize workflows, and improve operations to optimize your CRM solutions. By mastering Dynamics 365's features, you will drive growth and efficiency for your organization.
What this Book will help me do
- Create and customize client-side applications using JavaScript and the Web API.
- Harness the flexibility of Dynamics 365 to enhance your company's mobile and tablet experience.
- Develop sophisticated plugins and workflows to automate business processes within Dynamics 365.
- Utilize the XRM Framework to extend and tailor Dynamics 365 for unique organizational needs.
- Apply practical solutions for integrating and embedding Dynamics 365 with popular productivity tools.
Author(s)
Deepesh Somani is a seasoned expert in Dynamics CRM and Dynamics 365, with years of experience crafting efficient and innovative CRM solutions. He combines deep technical expertise with a clear and thoughtful writing style, making advanced concepts accessible. Passionate about empowering others, his practical approach ensures readers can directly apply their knowledge.
Who is it for?
This book is ideal for professionals already familiar with Dynamics CRM who wish to dive deeper into Dynamics 365's advanced features. Developers aiming to transition to the Microsoft stack and design CRM solutions will find this resource invaluable. Analysts and consultants aiming to maximize the use of CRM through development and customization will also benefit greatly.
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