August 2018
Beginner
414 pages
3h 16m
English
Content preview from 101 UX Principles
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Chapter #44. If a Good Form Experience Can Be Delivered, Your Users will Love Your Product
Almost every kind of software product features a form (a page with inputs for text, numbers and other data that the user has to fill in). They are often the source of major frustration, but if you make your forms and data entry work well, your customers will thank you and your conversion rates will improve.
People generally hate filling in forms—it's slow and can be clunky and cumbersome—so let's make users' lives easier by streamlining and optimizing the data entry process.
This support request form asks for information that the system already knows
The first ...