Chapter 19. Mastering the Art of “No” to Maximize Value
Willem Vermaak & Robbin Schuurman
Number 10 of the Principles behind the Agile Manifesto is a key phrase for any Product Owner working with Scrum:
Simplicity—the art of maximizing the amount of work not done—is essential.
Over the years, we’ve seen many cramped Product Backlogs, endless walls of stickies, and roadmaps containing years’ worth of ideas. The many Product Owners we meet understand the problem. They all nod in agreement: “Yes, I should have more focus” (there is a reason it’s a Scrum Value!), “and I should keep Product Backlog in a manageable state.” So how come most Product Owners let the Product Backlog become this huge list of user stories?
In a majority of cases, it seems they just can’t say no, or their stakeholders don’t take no for an answer. For every request, there seems to be some reason to say yes, add it to the Product Backlog, and increase the amount of work to be done.
We want to help Product Owners start mastering the art of saying no.
We start by asking Product Owners the following questions: can you explain what type of stakeholders you have? Which ones are very important to you, and which ones should you interact with less? Because, in the end, not every stakeholder is equally important, ...
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