Chapter 40. Testing Is a Team Sport
Lisa Crispin
Cross-functional, self-organizing teams have super powers to bake quality into their product. Diversity is a boost to innovation. Engaging people with different skill sets, experiences, and unconscious biases is a great way to solve any kind of problem. If you have a problem related to testing, if testing is a bottleneck, or if your product quality sucks, make it a team problem to solve.
As a Team, Commit to Your Desired Level of Quality
Testing is a team sport. Get your whole delivery team together, talk about the level of quality you want to deliver to your customers, and commit to achieving that level. Make that a meaningful commitment—don’t let the inevitable roadblocks tempt you into lowering your quality.
Design Small Experiments for Your Biggest Problems
Use frequent retrospectives to identify the biggest quality problem for your team at that moment. Get a capable facilitator so everyone has a voice. Many books are available to help you facilitate such retrospectives effectively, including Agile Retrospectives (Pragmatic Bookshelf, 2006) by Diana Larsen and Esther Derby.
Design a small experiment to chip away at that biggest quality problem—notice how many problems are related to quality. Write a hypothesis that includes your expected outcome and how you will measure progress. (I recommend Linda Rising’s videos ...
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