January 2000
Beginner to intermediate
241 pages
7h 35m
Portuguese (Portugal, Brazil)
Content preview from A Arte da Gestão
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GESTÃO DE GERENTES | 135
Em outra categoria, está o agradador externo. Ele deseja intensamente satisfazer
o chefe e os parceiros externos e tem pavor de revelar os problemas da equipe. Como
resultado, passa a maior parte do tempo gerenciando superiores e agentes externos e
tende a sobrecarregar a equipe. Apesar da sua inclinação natural, o agradador externo
não costuma elogiar ou oferecer feedback internamente às equipes. Parece surpreen-
dente, mas esse tipo de agradador tem dificuldades de manter conversas sérias com os
colaboradores. Portanto, ele evita tratar de temas sérios no âmbito da equipe e, com isso,
acaba deixando de reconhecer serviços bem-feitos e apontar problemas. O agradador
externo nunca compartilha problemas com seu su
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I'm always learning. So when I got on to O'Reilly, I was like a kid in a candy store. There are playlists. There are answers. There's on-demand training. It's worth its weight in gold, in terms of what it allows me to do.