Contents

Preface

Acknowledgments

Part I Introduction and Strategic Landscape

Big Data

Chapter 1 The Business Analytics Revolution

Information Technology and Business Analytics

The Need for a Business Analytics Strategy

The Complete Business Analytics Team

Section 1.1 Best Statistical Practice = Meatball Surgery

Bad News and Good News

Section 1.2 The Shape of Things to Come—Chapter Summaries

PART I The Strategic Landscape—Chapters 1 to 6

PART II Statistical QDR: Three Pillars for Best Statistical Practice—Chapters 7 to 9

PART III Data CSM: Three Building Blocks for Supporting Analytics—Chapters 10 to 12

Notes

Chapter 2 Inside the Corporation

Section 2.1 Analytics in the Traditional Hierarchical Management Offense

Leadership and Analytics

Specialization ...

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